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An Overview – How Important is Telecommunications in E-Commerce and On-Line Business World

Telecommunication is the term use to refer to a vast array of communication technologies that send information over distances. It is one of the enabling technology behind the internet. Telecom infrastructures and equipment transmit and receive information or voice and data packets over different modes over very long distances. Telecommunication is a broad term as it also covers not only…

Why Over 90% of VoIP Services Are Vulnerable to Attack

John Ashcroft, Attorney General, in remarks at the High Technology Crime Investigation Association 2004 International Training Conference held on September 13, 2004 stated, «We have seen worms and viruses attack…disrupting basic services…And with the increased use of the Internet and especially peer-to-peer networking, we have seen malicious code spread more quickly and infect more personal computers than ever before. The…

The Beginners Guide to IVR – Interactive Voice Response

The term IVR is short for Interactive Voice Response, which is a telephony technology that allows interaction between callers and a phone system to acquire or enter information into a database. More and more companies are turning to IVR to help reduce the cost of common sales, service, collections, inquiry and support calls to and from their company. Interactive Voice…

A Few Benefits of IP Phones

In every field of life, people need to interact and communicate. The most easiest and attractive mean of communication is verbal communication. For interchanging opinions through voice, many devices, based on different technologies, are available. One of the striking devices is an IP-phone. The synonyms for IP phones are VoIP telephones, SIP telephones and soft phones. An IP-phone is the…

5 Tips That Can Help You Master Your Voice User Interface Design

Voice User Interface design (VUI) at a full swing is gradually turning advanced and popular these days. Digital personal assistants such as Amazon’s Alexa, Apple’s Siri, Google Now and Microsoft’s Cortana, are regularly advancing to become the best available voice assistant in the market. Since, the launch of Echo, the voice assistant device by Amazon in December 2014, till today…

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