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How Hosted IVR Works

Hosted IVR services are like snowflakes. No two are quite the same, some melt faster than others, and nobody knows exactly how they work. IVR hosting refers to the various applications and voice response software provided by third-party providers. This technology generally works by automating the interaction between callers and businesses. Just like any technology, when one voice response solution…

Angels, Visions and Holograms

Many ‘unexplainable phenomena’, like visions, are not limited to the bible pages. We have visions in the sky, voices that could be heard along great distances, lights stronger than the Sun, flying vehicles, hailstones from heaven and many other events all over the world. Surprisingly, only Jews, Christians and Moslems associate visions with God and angels. Since the messengers of…

So You Want to Start a VOIP Business in Uganda?

I have recently been reviewing the business model for a company that is dealing in VOIP. For the uninitiated, VOIP stands for Voice Over Internet Protocol(VOIP). It is basically a technology/ies that allows telephone calls to be made over the internet rather than over traditional telephone lines. I set out my simple and straight forward observations. First the cons (of…

What Small Canadian Businesses Need to Know About PHSP

Many small entrepreneurs do not know or realize the big benefits that Private Health Services Plan or PHSP provides. Unlike traditional health insurance plans, which are expensive and complicated, PHSPs are cost-effective and virtually hassle-free. Aside from that, they also cover a wider range of health care expenses than a typical insurance policy. Furthermore, PHSPs provide tax-free benefit and can…

An Advanced Call Center Infrastructure Can Vastly Boost Your Business

Call centres have become a fixture in today’s modern business world. Many companies rely on their advanced technology and infrastructure to offer fast customer service and technical support, or to take orders over the phone. The integrated software of sophisticated call center solutions can create businesses opportunities for any entrepreneur. Because of the interactive voice response system, there is no…

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